Excellent location, Pathetic experience
The location was excellent, just walk outside the hotel and you'll get a bus to NYC. However, the experience was pathetic! The room had bugs. We requested staff to clean room thoroughly before...
One bad apple
My initial interaction with the front desk clerk Diana was disheartening. She was extremely inhospitable impatient and very much matter of fact. She chose not to hear out any questions or concerns...
Not for me
Leaving out this morning, I tied to grab a muffin on my way out but was yelled at by staff that it was closed. When I asked what time they close he said 10:00. It was 10:07 and all of the items were...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.