Checked-in to find hair on bed and blood stain on towel
Checked-in and saw various strands of hair found on the pillow and blanket, one towel with blood stain, and a sink that is choked.
The blanket smelled.
It was so bad that I checked in at around...
Big disappointment
One of the worst hotels I stayed at and a real embarrassment to the Hilton brand. I stayed in more than a 1000 hotels and I never experienced that the room was not made up. After the first night it...
Nasty hotel, nasty staff, whoever the manager is he/she needs to focus on training for customer care.
I think the staff here hate their job more than any other hotel I've stayed in.
Everyone, from the surly receptionists to the bar staff in the restaurant (the slowest in history) have just got the...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.