Property Amenities

Activities

  • 24-hour fitness facilities

Business services

  • 24-hour business center
  • Ballroom(s)
  • Computer station

Food and drink

  • Coffee/tea in common areas
  • Free breakfast
  • Picnic area
  • Shared refrigerator

Property services

  • 24-hour front desk
  • ATM/banking
  • Coffee/tea in common areas
  • Concierge services
  • Conference space
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • Free reception
  • Laundry facility - coin operated
  • Luggage storage
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • Tours/ticket assistance

Internet access in public areas

  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

In-Room Amenities

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Bedding and linens

  • Linens provided

Features

  • Hair dryer (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • Shower only
  • Soundproofed rooms

Media and electronics

  • Free local calls
  • iPad
  • LCD TV
  • Phone
  • Satellite TV service

Services

  • Daily housekeeping

Reviews

Cassa Times Square Hotel

2,089 Reviews #97 of 564 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1287
  • Very Good
    507
  • Average
    159
  • Poor
    65
  • Terrible
    71

Recent Reviews

robynjeanscott wrote a review on November 11, 2024 West Brookfield, Massachusetts
Trip Type: Business

Good value and great staff!!

Really love this hotel. Jessy at the front desk is AWESOME and so was Carlos. Can’t recall the name of the other person but everyone was great. Simple Rooms, nice bathrooms, (large for NYC), fridge...
Ria M wrote a review on October 31, 2024
Trip Type:

Not a hotel. More of a hostel

This is not a hotel. Feels very cheap. Don't stay here if you want to feel like you're having a mini break in New York city and living it up a bit.. Very expensive for what it is...a hostel...
Julia B wrote a review on October 21, 2024
Trip Type:

Cramped Room, Slightly Below Average 2.5 Stars

So first off, I booked this through CapitalOne. I was supposed to get a city view and 2 queens. We did not get either. Two twin beds and a window...INTO A RESTAURANT. I am honestly gobsmacked about...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.