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Hang tight while we fetch the current lowest rates available...
Property Amenities
Activities
24-hour fitness facilities
Food and drink
Coffee/tea in common areas
Restaurant
Shared microwave
Property services
24-hour front desk
Coffee/tea in common areas
Elevator/lift
Express check-in
Express check-out
Luggage storage
Multilingual staff
Smoke-free property
Television in common areas
Internet access in public areas
Free WiFi
Free WiFi (limited) device count
Free WiFi (limited) duration
Free WiFi (limited) time
In-Room Amenities
Bathroom
Designer toiletries
Free toiletries
Hair dryer
Bedding and linens
Hypo-allergenic bedding available
Premium bedding
Features
Air conditioning
Blackout drapes/curtains
Desk
Hair dryer (on request)
Hydromassage showerhead
Private bathroom
Private bathroom (not in room)
Rainfall showerhead
Shower only
Soundproofed rooms
Media and electronics
Digital TV service
iPad
Phone
Services
Daily housekeeping
Reviews
citizenM New York Times Square
5,552 Reviews
#145 of 565 hotels in New York City
TripAdvisor Traveler Rating
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Excellent
3988
Very Good
1159
Average
240
Poor
94
Terrible
72
Recent Reviews
kidsrkidslearnin2024 wrote a review on
December 02, 2024
Trip Type: Couples
Room size is terrible!
Room size is terrible! Twist my wrist trying to cross over my husband to get in/out of bed! No ventilation in bathroom to absorb smells! No space for our luggage! Couldn't look out of the window...
mcleodgal wrote a review on
November 28, 2024
Trip Type: Solo travel
location very good
Great location and walking distance to many other places to see. Friendly, helpful, and knowledgable staff.
susansZ1530ZF wrote a review on
November 27, 2024
San Francisco, California
Trip Type: Solo travel
CitizenM
Might be okay collage age travelers. Was like staying in a dorm. - small, lacking amenities. People working there were very friendly.
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.
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