Property Amenities


  • Fitness facilities
  • Shopping on site

Property services

  • Pets allowed
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • ATM/banking
  • Gift shops or newsstand
  • Conference space

Business services

  • Conference center
  • Business center
  • Computer station


  • Self parking (surcharge)
  • Valet parking (surcharge)

Food and drink

  • Wedding services
  • Breakfast available (surcharge)

In-Room Amenities


  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Rainfall showerhead

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels


  • Bathrobes
  • Hair dryer
  • Designer toiletries


  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Down comforter

Food and drink

  • Minibar


W New York - Times Square

5,044 Reviews #357 of 544 hotels in New York City

TripAdvisor Traveler Rating

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  • Sleep Quality
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Recent Reviews

Katie H wrote a review on November 24, 2023 Chattanooga, Tennessee
Trip Type:

W Hotel on Times Square is clean, comfortable and nice, in spite of Times Square noise.

We loved the W Hotel. The room was small but clean and comfortable. The bathroom is also small and not really the most private. The lobby is really cool and all the staff were very friendly and...
Paradise52313585940 wrote a review on November 10, 2023
Trip Type: Family

Just say no

I am currently still at this hotel and honestly can say I can’t wait for this experience (if that’s what you want to call it to end!) I doubt my feedback matters or anything will be done about this...
Allan S wrote a review on November 01, 2023
Trip Type:

Stuck on the 52nd floor

Last weekend I was in NY city. We were staying at the W Times Square. After lunch we returned to our room on the 52nd floor. When we tried leaving for dinner the elevators were not working and our...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.