Property Amenities

Activities

  • Fitness facilities
  • Shopping on site

Property services

  • Pets allowed
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • ATM/banking
  • Gift shops or newsstand
  • Conference space

Business services

  • Conference center
  • Business center
  • Computer station

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

Food and drink

  • Wedding services
  • Breakfast available (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Rainfall showerhead

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels

Bathroom

  • Bathrobes
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Down comforter

Food and drink

  • Minibar

Reviews

W New York - Times Square

5,054 Reviews #356 of 542 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2103
  • Very Good
    1538
  • Average
    726
  • Poor
    408
  • Terrible
    279

Recent Reviews

Susan A wrote a review on February 11, 2024 Ft. Collins, CO
Trip Type:

Good location for exploring NYC

The location is perfect for exploring NYC. It was a close walk to MOMA, easy to take the subway to Battery Park for the Statue of Liberty, easy walk to Rockefeller Center and 5th Avenue. The...
Abdulla A wrote a review on February 10, 2024
Trip Type:

Love the W

I can’t express how much I love the W Hotel Times Square. Besides the great location, the people here are so AMAZING! I feel home every time I stay at the W. The idea of staying somewhere else does...
Amela b wrote a review on February 09, 2024 Toronto, Canada
Trip Type:

Terrible service and lies

I have been a loyal Marriott customer and member for years. I am very disheartened and disappointed in the lack of service from this company. Almost one year, and I have not gotten a promised refund...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.