Property Amenities

Property services

  • Pets allowed
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • Multilingual staff
  • Smoke-free property
  • Free newspapers in lobby
  • Tours/ticket assistance

Food and drink

  • Free breakfast
  • Coffee shop or cafe

Activities

  • Library
  • 24-hour fitness facilities
  • 24-hour health club

Shuttles and transportation

  • Limo or town car service available

Business services

  • 24-hour business center
  • One meeting room

Parking

  • Valet parking (surcharge)
  • Offsite parking discounted rates available

Internet access in public areas

  • Free WiFi

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Shower only
  • Rainfall showerhead

Food and drink

  • Refrigerator

Services

  • Free newspaper
  • Daily housekeeping

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Free local calls
  • Phone
  • Premium TV channels
  • Digital TV service
  • LCD TV

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Reviews

WestHouse Hotel New York

3,283 Reviews #163 of 565 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2188
  • Very Good
    562
  • Average
    261
  • Poor
    136
  • Terrible
    136

Recent Reviews

Christian O wrote a review on December 01, 2024
Trip Type:

hotel experience

amazing hotel. comfy and close to everything. great complementary breakfast and want to point out the service of Sonia Martinez. she works at the 23rd floor in the dining area, great service always...
babs7diamond wrote a review on November 29, 2024 Scottsdale, Arizona
Trip Type:

I will stay here again !!

The room was perfect. The food came with our stay, both breakfast and dinner, and was especially delicious. Service excellent and all the employees were very nice and helpful. Our room had a...
Anna R wrote a review on November 23, 2024
Trip Type:

Excellent service!

We had a wonderful stay and both Donna and Armani went out of their way to make our stay extra special! Very special people!! New York is a magical city. The concierge at the Terrace, as well as the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.