Property Amenities

Property services

  • Pets allowed
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • Multilingual staff
  • Smoke-free property
  • Free newspapers in lobby
  • Tours/ticket assistance

Food and drink

  • Free breakfast
  • Coffee shop or cafe

Activities

  • Library
  • 24-hour fitness facilities
  • 24-hour health club

Shuttles and transportation

  • Limo or town car service available

Business services

  • 24-hour business center
  • One meeting room

Parking

  • Valet parking (surcharge)
  • Offsite parking discounted rates available

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Shower only
  • Rainfall showerhead

Food and drink

  • Refrigerator

Services

  • Free newspaper
  • Daily housekeeping

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Free WiFi
  • Free local calls
  • Phone
  • Premium TV channels
  • Digital TV service
  • LCD TV

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Reviews

WestHouse Hotel New York

3,167 Reviews #144 of 546 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2107
  • Very Good
    552
  • Average
    254
  • Poor
    130
  • Terrible
    124

Recent Reviews

Janice J wrote a review on April 11, 2024
Trip Type: Family

Amazing city amazing hotel and unbelievable staff

Totally Amazing , Location perfect , staff unbelievable! We recently took a trip from Northern Ireland and on arriving we were met by Paige ! What a welcome and an amazing start to our trip ! It’s...
Jet55519545048 wrote a review on April 06, 2024
Trip Type:

Most amazing staff ever!!

This hotel has the most superb staff of any I have ever experienced anywhere! I happened upon this hotel while in a challenging situation. Everyone went so far above and beyond to help me that I...
112tariqa wrote a review on March 19, 2024
Trip Type: Couples

Great location, amenities, and staff!

Extremely happy to have stayed here. The views of the terrace were outstanding and the staff were beyond nice! The amenities were a huge bonus. Also, I did want to give a huge thank you for everyone...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.