Saved by Sye.
We were in NYC for a day, only because me missed our connection to London due to some delays.
.
After a harrowing time at the airport, we booked this hotel and got here pretty early in the day.
Sye...
Stay away.
Worst customer service. Beds feel like you are sleeping on cardboard boxes. Dirty and old furniture. Stay away. Carpets are dirty. Furniture looks so disgusting you don’t want to sit on them or put...
Nice and clean
Kenia at the front desk is kind and full of good recommendations, helpful, and patient with kids. One of the guys (gray hair with a black baseball cap) next to the ATM, at the luggage his main job is...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.