I’m confused
This is a glorified 3* hotel and in no way shape or form deserves 5 stars. I was fooled by photos and the 5*.
- Cheaply made and decorated. Don’t let the photos fool you it’s not high end or even...
No Bonvoy perks, no amenities, no point
I stayed at this hotel only because it was a Bonvoy - or so I thought. I am titanium, but I did not receive an upgrade (suite upgrade or otherwise), I was told no free breakfast, no free items in...
Dingiest hotel in NYC
Welcome to the darkest and dingiest hotel in NYC, honestly, take a torch as the public areas, corridors and lift areas are all so badly lit. No coffee machine or kettle in the room, absolutely...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.