Does Not Meet Expectations
My stay was fine, simply put. The room was adequate, the hotel is clean and enjoyable, but it certainly is not an elevated experience worthy of the price point or description of the hotel. The hotel...
Tiny rooms, lax security
Very surprised this is rated as a 5-star hotel. Rooms are TINY, there isn’t a gym (guests can use a public gym 10 minutes away) and when I left my key in the room the front desk agent made a new one...
Good hotel
I enjoyed my stay at 11 Howard. The hotel staff were very friendly. There was a lack of outlets in our room we felt like. Our room was clean and nice and the location is great. Is it extremely...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.