You may want to visit another hotel if you want a quiet nights sleep. I won't be back to this Hilton Garden.
Our trip did not get off to a great start as we checked in around 8pm and were told that the hotel's computers were down because of the global Microsoft glitch. It took about 15 minutes to finally...
The best hotel in New York City
Everything was wonderful. Customer service was on point and I will definitely return. The best part for me is you don’t have to pay for parking. Parking can be so expensive in New York City. The...
Dirty
This was the worst hotel. The first room that they put us in was filthy. They then switched our room again and it reeked of smoke. We told them at the front desk and they just said ok. It is...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.