Property Amenities

Activities

  • Fitness facilities
  • Steam room
  • Spa services on site
  • Shopping on site

Property services

  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Conference center
  • Business center

Food and drink

  • Restaurant
  • Health club
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Pay movies
  • Phone
  • Premium TV channels
  • Plasma TV

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Food and drink

  • Minibar

Reviews

Lotte New York Palace

6,382 Reviews #172 of 547 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    4199
  • Very Good
    1266
  • Average
    502
  • Poor
    240
  • Terrible
    177

Recent Reviews

Carol S wrote a review on April 22, 2024 Los Angeles, California
Trip Type: Friends getaway

Beautiful and Conveniently Located

This was my first time staying at Lotte New York Palace. High praise to Michael, at the reception desk. He was extremely accommodating and helpful! I stayed in a room overlooking beautiful St...
Gatorbonemd wrote a review on April 22, 2024 Ocala, Florida
Trip Type: Family

Lotte New York Palace for the Win!

We had a wonderful recent stay at the Lotte NYP. We’ve stayed here before and love this location. The rooms are large and the staff is friendly and helpful. We were fortunate to get a beautiful view...
Danielle S wrote a review on April 18, 2024
Trip Type:

Great location

Had a fantastic one night stay at The Palace! The location was perfect—close to midtown and Central Park and easy to get around.m. Loved every bit of our stay and can’t wait to come back with the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.