Property Amenities

Activities

  • Fitness facilities
  • Steam room
  • Spa services on site
  • Shopping on site

Property services

  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Conference center
  • Business center

Food and drink

  • Restaurant
  • Health club
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Pay movies
  • Phone
  • Premium TV channels
  • Plasma TV

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Food and drink

  • Minibar

Reviews

Lotte New York Palace

6,302 Reviews #142 of 544 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    4153
  • Very Good
    1257
  • Average
    494
  • Poor
    230
  • Terrible
    170

Recent Reviews

cecilia g wrote a review on December 04, 2023
Trip Type:

NYC'S PERECT HOTEL!

The Lotte is the greatest hotel in NYC! We frequent the city each year. Ever since the Waldorf closed, I have been in search of another hotel with the class, charm and luxury equal to the Waldorf...
gl20gl20 wrote a review on December 04, 2023 Colchester, United Kingdom
Trip Type: Couples

I’d try somewhere else

Arriving at the Lotte in December is everything you’d hope for if you’d booked based on the website images. The decorations throughout the lobby like up to expectations. In addition, the rooms are...
DanieleH810 wrote a review on December 04, 2023 Arlington, Virginia
Trip Type: Family

Lovely Old Hotel with Great Service

Had a great time at the Lotte to kick off the holiday season. We were welcomed by a friendly bellhop who gave us a tour of the common areas and was very kind and knowledgeable. The room was larger...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.