Lotte New York Palace

Midtown Luxury Hotel
Lotte New York Palace #75 of 513 hotels in New York City #75 of 513 hotels in New York City
Star ratings explained
455 Madison Ave New York, NY 10022

Why we like it

  • The breathtaking grand staircase with gold embellishing is beautifully picturesque
  • Treat yourself to a facial, manicure, or massage at the on-site spa
  • Rooms are spacious and sophisticated with views of the skyline or St. Patrick's Cathedral
  • Attend hotel-specific events including jazz nights and Palace Hour
  • Choose between six on-site dining options, ranging from breakfast specific to old-style taverns

What you need to know

  • Bring kids, they love the on-site magician
  • This hotel is known for being the set of several scenes in Gossip Girl
  • Shuttles are available to take you to both the Theatre District and Wall Street
  • Internet is available for $16/day

Popular NYC Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Restaurant On-site Bar Free WiFi Rooftop Bar Smoke Free


Within a block of both St. Patrick’s Cathedral and Rockefeller Center, this hotel is close to excellent shopping, hole-in-the-wall restaurants, and more. Get your fill of tourist attractions by visiting Times Square, Central Park, the Museum of Modern Art, and the theatres of Broadway, all within a mile. Explore the larger Manhattan area via the subway. The closest stop, Rockefeller Center Station, is three blocks away.

Property Amenities


  • Fitness facilities
  • Steam room
  • Spa services on site
  • Shopping on site

Property services

  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Conference center
  • Business center

Food and drink

  • Restaurant
  • Health club
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Shuttles and transportation

  • Limo or Town Car service available


  • Valet parking (surcharge)

In-Room Amenities


  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Pay movies
  • Phone
  • Premium TV channels
  • Plasma TV


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries


  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Food and drink

  • Minibar


Lotte New York Palace

5,619 Reviews #75 of 513 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible
  • 2020 Travelers Choice

Recent Reviews

788taniyan wrote a review on February 08, 2021
Trip Type:

Luxurious stay as always

Any time and every time that we have stayed at the Palace, it has been nothing short of luxurious and wonderful! The staff is always extremely kind and treats you the absolute best. Even with COVID...
conseiller7 wrote a review on February 03, 2021
Trip Type: Couples

Best Hotel in Ny!

Great stay, with the best service and beautiful rooms. Anni Bedrodhan and Kal Naim at the concierge were great as well. Even in the Covid context, the hotel staff made us feel great and assisted in...
735fw wrote a review on January 24, 2021 Toronto, Canada
Trip Type: Business

Stunning hotel, great location

Room was exceptional with views of the cathedral. The bars in the hotel are also great, made it easy to catch up with old friends just before the trip was coming to an end. Cleanliness was also...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.