Lotte New York Palace

Midtown Luxury Hotel
Lotte New York Palace #81 of 509 hotels in New York City #81 of 509 hotels in New York City
Star ratings explained
455 Madison Ave New York, NY 10022

Why we like it

  • The breathtaking grand staircase with gold embellishing is beautifully picturesque
  • Treat yourself to a facial, manicure, or massage at the on-site spa
  • Rooms are spacious and sophisticated with views of the skyline or St. Patrick's Cathedral
  • Attend hotel-specific events including jazz nights and Palace Hour
  • Choose between six on-site dining options, ranging from breakfast specific to old-style taverns

What you need to know

  • Bring kids, they love the on-site magician
  • This hotel is known for being the set of several scenes in Gossip Girl
  • Shuttles are available to take you to both the Theatre District and Wall Street
  • Internet is available for $16/day

Popular NYC Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Restaurant On-site Bar Free WiFi Rooftop Bar Smoke Free

Location

Within a block of both St. Patrick's Cathedral and Rockefeller Center, this hotel is close to excellent shopping, hole-in-the-wall restaurants, and more. Get your fill of tourist attractions by visiting Times Square, Central Park, the Museum of Modern Art, and the theatres of Broadway, all within a mile. Explore the larger Manhattan area via the subway. The closest stop, Rockefeller Center Station, is three blocks away.

Property Amenities

Activities

  • Fitness facilities
  • Steam room
  • Spa services on site
  • Shopping on site

Property services

  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Conference center
  • Business center

Food and drink

  • Restaurant
  • Health club
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Shuttles and transportation

  • Limo or Town Car service available

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Pay movies
  • Phone
  • Premium TV channels
  • Plasma TV

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Food and drink

  • Minibar

Reviews

Lotte New York Palace

5,608 Reviews #81 of 509 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3668
  • Very Good
    1188
  • Average
    437
  • Poor
    178
  • Terrible
    137
  • 2020 Travelers Choice

Recent Reviews

Traveler491647 wrote a review on November 23, 2020 Springfield Gardens, New York
Trip Type: Couples

Dr Ramzi Muasher

I stayed at the hotel for one month today.It is a great hotel with remarkable staff that are fully aware that they are in the hospitality industry.You are as such truly treated as a special guest wih...
LaaBumba wrote a review on November 19, 2020 Philadelphia, Pennsylvania
Trip Type: Family

Intimate wedding- Perfect location for first look & bridal suite!

My husband and I could not be happier with the choice to stay at Lotte NY Palace on our wedding weekend! After being forced to cancel our destination wedding, we decided to do a small, intimate...
Cathniss18 wrote a review on October 30, 2020
Trip Type: Friends getaway

Excellent!

This hotel looks magnificent, dreamy and luxurious. I love every part of it. Maurice was really kind to show us the shooting locations of Gossip Girl inside the Palace Hotel. What a memorable...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.