Property Amenities

Activities

  • Fitness facilities
  • Steam room
  • Spa services on site
  • Shopping on site

Property services

  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Conference center
  • Business center

Food and drink

  • Restaurant
  • Health club
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Pay movies
  • Phone
  • Premium TV channels
  • Plasma TV

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Food and drink

  • Minibar

Reviews

Lotte New York Palace

6,394 Reviews #173 of 554 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    4207
  • Very Good
    1266
  • Average
    503
  • Poor
    241
  • Terrible
    177

Recent Reviews

DianeP5294 wrote a review on May 06, 2024 Houston, Texas
Trip Type:

Exceeding Expectations by Expertly Handling a Special Request

We were booked into the Lotte Palace by Regent Cruise Line; however, we decided that we wanted a suite with a large dining table in order to host a family dinner for six in a quiet setting. The...
Kirby K wrote a review on May 06, 2024
Trip Type:

Royal Treatment at the Palace

My marvelous experience with the Lotte New York Palace began before I even arrived. Reservations: When I called to reserve a room, I knew that I had found the perfect place to stay for a special...
Laura G wrote a review on May 06, 2024
Trip Type:

Awesome staff

Amazing service at pomme palais!!! Thank you Andrew, Sam, & Victoria! Amazing iced vanilla latte, and purchased a dog toy for my pom!!

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.