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Property Amenities

Activities

Fitness facilities
Steam room
Spa services on site
Shopping on site

Property services

Pets allowed
Coffee/tea in common areas
Babysitting or childcare (surcharge)
Luggage storage
Porter/bellhop
Concierge services
Dry cleaning/laundry services
Elevator/lift
Express check-out
24-hour front desk
Multilingual staff
Safe-deposit box at front desk
Smoke-free property
Supervised childcare/activities (surcharge)
Supervised childcare/activities
ATM/banking
Gift shops or newsstand
Conference space
Free newspapers in lobby
Tours/ticket assistance

Business services

Conference center
Business center

Food and drink

Restaurant
Health club
Wedding services
Coffee/tea in common areas
Breakfast available (surcharge)
Coffee shop or cafe

Shuttles and transportation

Limo or town car service available

Parking

Valet parking (surcharge)

In-Room Amenities

Features

Air conditioning
Iron/ironing board
Desk
Private bathroom
Blackout drapes/curtains
Slippers
In-room safe (laptop compatible)

Media and electronics

WiFi (surcharge)
Pay movies
Phone
Premium TV channels
Plasma TV

Bathroom

Bathrobes
Free toiletries
Hair dryer
Designer toiletries

Services

Daily housekeeping

Bedding and linens

Premium bedding
Hypo-allergenic bedding available

Food and drink

Minibar

Reviews

Lotte New York Palace

6,439 Reviews #168 of 562 hotels in New York City

TripAdvisor Traveler Rating

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

4240
Very Good

1266
Average

506
Poor

247
Terrible

180

Recent Reviews

CleoPatraLaJolla wrote a review on July 22, 2024 Laguna Beach, California

Trip Type:

So disappointing - living off its reputation and location

Wow - what a disappointment. This property is living off its name, a reputation from days gone by, and some quite attractive public areas that do a great job of masking the completely marginal rooms...

ClareM1973z wrote a review on July 21, 2024 London, United Kingdom

Trip Type:

Centrally located

Beautiful room on the 28th floor, overlooking st Patrick’s cathedral. Good central location. On site bakery, which serves excellent coffee. Staff were amazing and so helpful and friendly, thanks to...

Dowy91 wrote a review on July 18, 2024

Trip Type:

BEST Concierge!

I have never experienced an attentive and well accommodated concierge like what LOTTE New York Palace offers. I have had the pleasure to to be spoiled by the top notch service of Kat, Kal, and...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.

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This hotel also features wireless Internet access (surcharge), concierge services, and babysitting\/childcare (surcharge).Dining Enjoy a meal at a restaurant or in a coffee shop\/caf\u00e9. Or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink at one of the 3 bars\/lounges.Business, Other Amenities Featured amenities include wired Internet access (surcharge), a business center, and limo\/town car service. Event facilities at this hotel consist of a conference center and meeting rooms.<\/p>\n","location_short_description":"","location_long_description":"Within a block of both St. Patrick\u2019s Cathedral and Rockefeller Center, this hotel is close to excellent shopping, hole-in-the-wall restaurants, and more. Get your fill of tourist attractions by visiting Times Square, Central Park, the Museum of Modern Art, and the theatres of Broadway, all within a mile. Explore the larger Manhattan area via the subway. The closest stop, Rockefeller Center Station, is three blocks away.<\/p>","why_we_like_it":"Make an entrance as you come down the elegant grand staircase into the lobby of this boutique hotel. 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Lotte New York Palace

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So disappointing - living off its reputation and location

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