Property Amenities

Activities

  • Fitness facilities
  • Steam room
  • Spa services on site
  • Shopping on site

Property services

  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Conference center
  • Business center

Food and drink

  • Restaurant
  • Health club
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Pay movies
  • Phone
  • Premium TV channels
  • Plasma TV

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Food and drink

  • Minibar

Reviews

Lotte New York Palace

6,507 Reviews #158 of 564 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    4289
  • Very Good
    1276
  • Average
    510
  • Poor
    250
  • Terrible
    182

Recent Reviews

Andrea C wrote a review on November 17, 2024 Newcastle upon Tyne, United Kingdom
Trip Type: Family

Beautiful elegant hotel in a perfect location

Third time in NCY and fabulous 3-night stay at the Lotte this time - the doorman on arrival was very welcoming which was much appreciated after a delayed and very late night flight and check-in...
T8454ILsara wrote a review on November 16, 2024 New York City, New York
Trip Type: Couples

Very pleasant !

We had a wonderful stay at this hotel Excellent location Delicious breakfast Staff not so friendly Our lights in the bathroom didn’t work had to call maintenance Overall it was an enjoyable stay
Sylvie M wrote a review on November 15, 2024
Trip Type:

5 stars , Gilded age vibe, would go again and again

This is really a Palace. Well situated in mid-town, preserved gilded age palace. Great wedding venue( did not get married but attended a wedding). The gold room with amazing cocktails and tiffany...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.