Lotte New York Palace

Midtown Luxury Hotel
Lotte New York Palace #70 of 527 hotels in New York City #70 of 527 hotels in New York City
Star ratings explained
455 Madison Ave New York, NY 10022

Why we like it

  • The breathtaking grand staircase with gold embellishing is beautifully picturesque
  • Treat yourself to a facial, manicure, or massage at the on-site spa
  • Rooms are spacious and sophisticated with views of the skyline or St. Patrick's Cathedral
  • Attend hotel-specific events including jazz nights and Palace Hour
  • Choose between six on-site dining options, ranging from breakfast specific to old-style taverns

What you need to know

  • Bring kids, they love the on-site magician
  • This hotel is known for being the set of several scenes in Gossip Girl
  • Shuttles are available to take you to both the Theatre District and Wall Street
  • Internet is available for $16/day

Popular NYC Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Restaurant On-site Bar Free WiFi Rooftop Bar Smoke Free


Within a block of both St. Patrick’s Cathedral and Rockefeller Center, this hotel is close to excellent shopping, hole-in-the-wall restaurants, and more. Get your fill of tourist attractions by visiting Times Square, Central Park, the Museum of Modern Art, and the theatres of Broadway, all within a mile. Explore the larger Manhattan area via the subway. The closest stop, Rockefeller Center Station, is three blocks away.

Property Amenities


  • Fitness facilities
  • Steam room
  • Spa services on site
  • Shopping on site

Property services

  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Conference center
  • Business center

Food and drink

  • Restaurant
  • Health club
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Shuttles and transportation

  • Limo or Town Car service available


  • Valet parking (surcharge)

In-Room Amenities


  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Pay movies
  • Phone
  • Premium TV channels
  • Plasma TV


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries


  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Food and drink

  • Minibar


Lotte New York Palace

5,675 Reviews #70 of 527 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible
  • 2021 Travelers Choice

Recent Reviews

Markpy8 wrote a review on November 21, 2021 Miami, Florida
Trip Type: Friends getaway

Perfect location

This was my third time staying at the Palace Towers and I’m sure not the last. Location could not be better; close to Central Park, Rockefeller Center, Broadway, with great shopping and fine dining...
Navigator511127 wrote a review on November 20, 2021 Mexico City, Mexico
Trip Type:


Hotel location is excellent, service is awesome. Hotel provides you with all accessories and amenities so you can feel safe, rooms are spacious very clean, staff very friendly and happy to have...
T4865QRjackiew wrote a review on November 19, 2021
Trip Type:

Wonderful Birthday celebration

We had an amazing stay at the Lotte NY Palace hotel, the hotel is beautiful, with friendly staff and clean rooms. We stayed at the Towers Corner Suite with Pantry with connecting bedroom. The...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.