Property Amenities

Activities

  • Fitness facilities
  • Steam room
  • Spa services on site
  • Shopping on site

Property services

  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Conference center
  • Business center

Food and drink

  • Restaurant
  • Health club
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Pay movies
  • Phone
  • Premium TV channels
  • Plasma TV

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Food and drink

  • Minibar

Reviews

Lotte New York Palace

6,077 Reviews #132 of 528 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    3987
  • Very Good
    1245
  • Average
    474
  • Poor
    213
  • Terrible
    158

Recent Reviews

chapmale wrote a review on March 12, 2023 Cincinnati, Ohio
Trip Type:

Beautiful and well located

The Lotte was a really lovely place to stay. The hotel felt simply luxurious from check in to check out. I loved the room (king overlooking St Patrick's). It was huge and super comfortable and...
23shelleyn wrote a review on March 10, 2023
Trip Type: Family

Beautiful Hotel, Great location & amazing staff

Amazing arrival experience. Staff & hotel are very nice!! Christian At concierge desk was so helpful w/ directions & places to dine!! It’s raining & hotel bellman gave us umbrellas. So sweet...
Nomad372650 wrote a review on March 10, 2023 London, United Kingdom
Trip Type: Couples

More than a hotel

One important advantage of Lotte is its friendly, professional and responsive concierge team - a great tip is not to wait till you arrive but seek assistance beforehand (many restaurants are booked...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.