Lotte New York Palace

Midtown Luxury Hotel
Lotte New York Palace #72 of 527 hotels in New York City #72 of 527 hotels in New York City
Star ratings explained
455 Madison Ave New York, NY 10022

Why we like it

  • The breathtaking grand staircase with gold embellishing is beautifully picturesque
  • Treat yourself to a facial, manicure, or massage at the on-site spa
  • Rooms are spacious and sophisticated with views of the skyline or St. Patrick's Cathedral
  • Attend hotel-specific events including jazz nights and Palace Hour
  • Choose between six on-site dining options, ranging from breakfast specific to old-style taverns

What you need to know

  • Bring kids, they love the on-site magician
  • This hotel is known for being the set of several scenes in Gossip Girl
  • Shuttles are available to take you to both the Theatre District and Wall Street
  • Internet is available for $16/day

Popular NYC Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Restaurant On-site Bar Free WiFi Rooftop Bar Smoke Free


Within a block of both St. Patrick’s Cathedral and Rockefeller Center, this hotel is close to excellent shopping, hole-in-the-wall restaurants, and more. Get your fill of tourist attractions by visiting Times Square, Central Park, the Museum of Modern Art, and the theatres of Broadway, all within a mile. Explore the larger Manhattan area via the subway. The closest stop, Rockefeller Center Station, is three blocks away.

Property Amenities


  • Fitness facilities
  • Steam room
  • Spa services on site
  • Shopping on site

Property services

  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Supervised childcare/activities
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Business services

  • Conference center
  • Business center

Food and drink

  • Restaurant
  • Health club
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Shuttles and transportation

  • Limo or Town Car service available


  • Valet parking (surcharge)

In-Room Amenities


  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)

Media and electronics

  • WiFi (surcharge)
  • Pay movies
  • Phone
  • Premium TV channels
  • Plasma TV


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries


  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available

Food and drink

  • Minibar


Lotte New York Palace

5,659 Reviews #72 of 527 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible
  • 2021 Travelers Choice

Recent Reviews

730JackL wrote a review on October 25, 2021 Savannah, Georgia, United States
Trip Type:

Outstanding and Friendly Service

Everyone is friendly, helpful and goes out of their way to may your stay enjoyable. Great location, not far from there Theatre District, quiet and comfortable, easy walk to restaurants and the...
r0dwynt wrote a review on October 22, 2021
Trip Type: Business

Excellent hotel

Excellent service from the moment I checked in. Clara was amazing. Hotel is very attentive . I would highly recommend this as the place to stay in nyc. The rooms are nicely appointed . Spa and gym...
W4416DPeb wrote a review on October 21, 2021
Trip Type: Family


Wonderful to be back!! The Lotte New York Palace is the ONLY place I will stay in NYC! After being away for so long it was so nice to see Jimm, Claira, Miles and the smiling faces of everyone at the...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.