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Property Amenities

Food and drink

Bar/lounge
Restaurant
Wedding services
Coffee/tea in common areas
Breakfast available (surcharge)
Coffee shop or cafe
Snack bar/deli

Property services

Coffee/tea in common areas
Luggage storage
Porter/bellhop
Concierge services
Dry cleaning/laundry services
Elevator/lift
Express check-in
Express check-out
24-hour front desk
Multilingual staff
Safe-deposit box at front desk
ATM/banking
Free newspapers in lobby
Tours/ticket assistance
Pet maximum weight in lb is
Pets allowed

Activities

Spa services on site
Shopping on site
24-hour fitness facilities

Business services

24-hour business center
One meeting room

Parking

Valet parking (surcharge)

In-Room Amenities

Features

Air conditioning
Iron/ironing board
Desk
Private bathroom
Blackout drapes/curtains
Shower only
In-room safe (laptop compatible)

Food and drink

Refrigerator

Media and electronics

Cable TV service
Free WiFi
iPod docking station
Flat-panel TV
Phone
Premium TV channels
HDTV

Services

Daily housekeeping

Bathroom

Hair dryer
Designer toiletries

Bedding and linens

Premium bedding
Hypo-allergenic bedding available
Pillowtop mattress
Rollaway/extra beds (surcharge)

Reviews

Hyatt Grand Central New York

13,685 Reviews #412 of 548 hotels in New York City

TripAdvisor Traveler Rating

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Excellent

3990
Very Good

4077
Average

2708
Poor

1508
Terrible

1403

Recent Reviews

nikhiledu wrote a review on April 29, 2024

Trip Type: Family

Staff is not well trained and impolite

Staff at reception is close to being rude. Waiting staff, cleaners, and shop attendants were very polite and helpful. Security staff are just about okay, and helpful. Porting staff are friendly but...

Luke H wrote a review on April 29, 2024

Trip Type:

Average

Good location and very comfortable bed. However a few things really let this hotel down. Firstly, the enormous queues for check in and check out. When I asked a passing staff member if they could...

SenhorHugoSampaio wrote a review on April 29, 2024 Porto, Portugal

Trip Type: Family

Excellent choice for staying in NYC

Very attentive and nice Staff. Since the city is very "walkable" I could walk around to see the lots of attractions near by. Literally "stitched" to Grand Central Station and subway Station (perfect...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.

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Hyatt Grand Central New York

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Staff is not well trained and impolite

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Excellent choice for staying in NYC

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Parking

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Recent Reviews

Staff is not well trained and impolite

Average

Excellent choice for staying in NYC

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