Property Amenities

Food and drink

  • Bar/lounge
  • Restaurant
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Snack bar/deli

Property services

  • Coffee/tea in common areas
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • ATM/banking
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Pet maximum weight in lb is
  • Pets allowed

Activities

  • Spa services on site
  • Shopping on site
  • 24-hour fitness facilities

Business services

  • 24-hour business center
  • One meeting room

Parking

  • Valet parking (surcharge)

Internet access in public areas

  • Free WiFi

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)

Food and drink

  • Refrigerator

Media and electronics

  • Cable TV service
  • iPod docking station
  • Flat-panel TV
  • Phone
  • Premium TV channels
  • HDTV

Services

  • Daily housekeeping

Bathroom

  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Reviews

Hyatt Grand Central New York

14,158 Reviews #414 of 564 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    4117
  • Very Good
    4167
  • Average
    2810
  • Poor
    1576
  • Terrible
    1488

Recent Reviews

Passport48987695298 wrote a review on October 21, 2024
Trip Type:

ADA Junior Suite

We really love Hyatt and typically only book Hyatts, and was disappointed with our experience at the Grand Central NYC hotel. The location was perfect, conveniently located next to Grand Central...
Scott L wrote a review on October 20, 2024
Trip Type: Business

Needs Updating

The Hyatt Grand Central has seen better days. While the staff was helpful, check-in at 9:00pm was a nightmare with only one person at the desk for the first 15 minutes on line. Eventually, a second...
Curious715358 wrote a review on October 19, 2024
Trip Type: Family

Valet parking at this hotel is a mess

Valet parking is a mess. They damaged my brand new Mercedes SUV but then later took responsibility. The people on the road side outside hotel are fraud and very uncooperative. Stay away from Valet...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.