Property Amenities

Property services

  • Pets allowed
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Hair salon
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance


  • Self parking (surcharge)

Food and drink

  • Wedding services
  • Breakfast available (surcharge)
  • Coffee shop or cafe


  • Shopping on site
  • 24-hour fitness facilities

Business services

  • Meeting rooms
  • Computer station

In-Room Amenities


  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Private bathroom
  • Individually furnished
  • Individually decorated
  • Bathtub or shower


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Cable TV service
  • Free WiFi
  • Pay movies
  • Phone
  • Premium TV channels
  • LCD TV
  • MP3 docking station


  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Separate bedroom
  • Rollaway/extra beds (surcharge)

Food and drink

  • Minibar


Ace Hotel New York

2,496 Reviews #51 of 544 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Recent Reviews

Sean M wrote a review on December 03, 2023 St. Albans, United Kingdom
Trip Type:

Great staff and location

Great hotel, fantastic location for all the tourist sites in NYC , 5 minutes walk from the Empire Sate building , 25 mins from Central Park. Really good bar and adjacent restaurants. But stay in an...
Suzanne S wrote a review on November 30, 2023 Austin, Texas
Trip Type:

Eclectic and Charming in the heart of NY

I’m hooked! From the incredibly friendly staff to the little room perks, the Ace Hotel in NYC is my new go to when I’m in town. The lobby vibe is something to be experienced. The transformation of...
Lauren B wrote a review on November 29, 2023
Trip Type:


Loved this hotel! Perfect location! Perfect place if here for work or fun. Staff was great. Freddy at the front desk was especially wonderful and very helpful during our stay! Wish I could’ve stayed...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.