Property Amenities

Property services

  • Pets allowed
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-out
  • 24-hour front desk
  • Hair salon
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby
  • Tours/ticket assistance

Parking

  • Self parking (surcharge)

Food and drink

  • Wedding services
  • Breakfast available (surcharge)
  • Coffee shop or cafe

Activities

  • Shopping on site
  • 24-hour fitness facilities

Business services

  • Meeting rooms
  • Computer station

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Private bathroom
  • Individually furnished
  • Individually decorated
  • Bathtub or shower

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Media and electronics

  • Cable TV service
  • Free WiFi
  • Pay movies
  • Phone
  • Premium TV channels
  • LCD TV
  • MP3 docking station

Services

  • Daily housekeeping

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Separate bedroom
  • Rollaway/extra beds (surcharge)

Food and drink

  • Minibar

Reviews

Ace Hotel New York

2,577 Reviews #55 of 559 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1427
  • Very Good
    750
  • Average
    222
  • Poor
    112
  • Terrible
    66

Recent Reviews

Sofia L wrote a review on June 17, 2024
Trip Type: Friends getaway

Second time staying here and will absolutely come back again

I first stayed at The Ace in 2010 when I got stuck in New York due to the Icelandic ash cloud and my flight got cancelled. The hotel staff were incredibly friendly and accommodating which made me...
GrandTour59288465742 wrote a review on May 30, 2024
Trip Type: Family

Great hotel with a home style feel!

If you are visiting New York City and want to know what it’s like to have a sweet apt in the heart of it all then book here! The loft suite has a great view and is right around 750 square feet. It’s...
Raeya D wrote a review on May 28, 2024 United States
Trip Type:

Great Staff & Location; Meh Air Conditioning & Elevators

The staff were super friendly and helpful and were able to get me a room earlier than check in time (which was a life saver after a red eye flight), which meant it was a slight downgrade (city view...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.