Property Amenities

Property services

  • Laundry facilities
  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Babysitting or childcare
  • Conference space
  • Tours/ticket assistance

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

Shuttles and transportation

  • Limo or town car service available

Activities

  • 24-hour fitness facilities

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Partially open bathroom

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Flat-panel TV
  • Phone

Services

  • Free newspaper
  • Daily housekeeping

Bathroom

  • Separate bath and shower
  • Bathrobes
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Food and drink

  • Minibar

Reviews

W New York-Union Square

1,707 Reviews #268 of 557 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    805
  • Very Good
    511
  • Average
    229
  • Poor
    94
  • Terrible
    68

Recent Reviews

Dev M wrote a review on May 06, 2024
Trip Type: Family

Great Experience in the City

We truly enjoyed our time at this property. The staff were phenomenal and very helpful from the bellmen to the reception the service was excellent. During check in, we were proactively offered late...
jyh0007 wrote a review on April 11, 2024 California
Trip Type:

Much improved after renovations

I used to avoid staying here, but post-renovation the W Union Square is back on my list and will be my go-to hotel when I come to the city for business. Rooms are now very sleek and stylish and...
Susan M wrote a review on January 23, 2024 Boca Raton, Florida
Trip Type:

Can't beat the location!

We just returned from our stay at the W in Union Square. We unfortunately visited during a brutally cold week so our hotel stay was more important than usual because ordinarily we would be out and...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.