Property Amenities

Property services

  • Laundry facilities
  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Babysitting or childcare
  • Conference space
  • Tours/ticket assistance

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

Shuttles and transportation

  • Limo or town car service available

Activities

  • 24-hour fitness facilities

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Partially open bathroom

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Flat-panel TV
  • Phone

Services

  • Free newspaper
  • Daily housekeeping

Bathroom

  • Separate bath and shower
  • Bathrobes
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Food and drink

  • Minibar

Reviews

W New York-Union Square

1,702 Reviews #273 of 544 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    803
  • Very Good
    510
  • Average
    228
  • Poor
    94
  • Terrible
    67

Recent Reviews

Tom E wrote a review on November 11, 2023
Trip Type: Friends getaway

Avoid. Renovations worse than original.

Even given that the location is under construction our stay was extremely disappointing. Stayed in a ‘renovated’ room with weak water pressure, Luke warm not hot shower, no place to put clothes, and...
NwYorker72 wrote a review on September 30, 2023 Los Angeles, California
Trip Type:

This hotel is Under Renovation.

This hotel, as of April 2023 and through at least August of 2023, is under renovation. I am told it will be going on for at least another year, probably more. The photos of the interior spaces of the...
John B wrote a review on September 27, 2023
Trip Type: Business

Great new design of an iconic brand…

They are in the process of a remodel. I stayed in 1802, great room, I was upgraded to a bigger room. Beds we’re comfortable, the new design looks sharp… I gave 4/5 based on the room rate and there...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.