Property Amenities

Property services

  • Laundry facilities
  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Babysitting or childcare
  • Conference space
  • Tours/ticket assistance

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

Shuttles and transportation

  • Limo or town car service available

Activities

  • 24-hour fitness facilities

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Partially open bathroom

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Flat-panel TV
  • Phone

Services

  • Free newspaper
  • Daily housekeeping

Bathroom

  • Separate bath and shower
  • Bathrobes
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Food and drink

  • Minibar

Reviews

W New York-Union Square

1,705 Reviews #273 of 544 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    803
  • Very Good
    511
  • Average
    229
  • Poor
    94
  • Terrible
    68

Recent Reviews

Susan M wrote a review on January 23, 2024 Boca Raton, Florida
Trip Type:

Can't beat the location!

We just returned from our stay at the W in Union Square. We unfortunately visited during a brutally cold week so our hotel stay was more important than usual because ordinarily we would be out and...
Jenny M wrote a review on January 16, 2024 San Mateo, California
Trip Type:

Unhappy holiday experience

We arrived for the Christmas holiday to find that the entire hotel was under renovation. There was no lobby, no restaurant, a makeshift front desk…it was a huge disappointment. We checked out the...
Sarah H wrote a review on January 04, 2024 Kansas City, Missouri
Trip Type: Couples

Great front desk. Terrible process to correct wrong charge (not mine!!) and annoying/time process (still not reversed!)

Pros - Updated rooms, so they seem clean! (For the near term! 😉) - Descent location for union square/mt. Sinai ….target around corner for urgent needs - Attentive door staff most of the time - Very...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.