Property Amenities

Property services

  • Laundry facilities
  • Pets allowed
  • Coffee/tea in common areas
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Babysitting or childcare
  • Conference space
  • Tours/ticket assistance

Business services

  • Business center

Food and drink

  • Bar/lounge
  • Restaurant
  • Wedding services
  • Coffee/tea in common areas
  • Breakfast available (surcharge)

Parking

  • Self parking (surcharge)
  • Valet parking (surcharge)

Shuttles and transportation

  • Limo or town car service available

Activities

  • 24-hour fitness facilities

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Partially open bathroom

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Flat-panel TV
  • Phone

Services

  • Free newspaper
  • Daily housekeeping

Bathroom

  • Separate bath and shower
  • Bathrobes
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)

Food and drink

  • Minibar

Reviews

W New York-Union Square

1,694 Reviews #258 of 528 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    803
  • Very Good
    508
  • Average
    227
  • Poor
    92
  • Terrible
    64
  • GreenLeader Bronze level

Recent Reviews

dedboltdad wrote a review on February 11, 2023 Saint Louis, Missouri
Trip Type: Couples

never again

We were told 2 days before arrival that due to a renovation there would be no food or beverage facilities available. I called and left a message to see what other options were out there, left a...
BradfordD8-27 wrote a review on January 25, 2023
Trip Type: Business

In and out for a show

My recent stay at the W Hotel New York City was a mixed experience. On the one hand, the staff were friendly and helpful, and the views from the hotel were absolutely incredible. On the other...
Alissa D wrote a review on December 23, 2022 Shrewsbury, Massachusetts
Trip Type: Family

Holiday Visit

We stayed at the W Union Square for 3 nights with our 10 year old son while visiting friends in town. I was hesitant to stay there after reading a lot of reviews, however we were very happy with it...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.