Continues the downward slide into mediocrity
With the exception of housekeeping, none of the employees seemed to know how to do their job, nor did they care. The doorman watched a woman struggle through two sets of doors and never thought to...
BEWARE travellers if you are coming for a special occasion
The hotel gave up a suite that we reserved months in advanced that was meant for a wedding venue without informing us. When the bride broke down and cried at the lobby they did not offer any solution...
Outstanding stay and great location
Our check in was swift, the room was outstanding, not big but just great. Would have liked a fridge in the room though. The view was great from the 11th floor and the overall service was up to par...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.","long_description":"<p>Property Location Located in Manhattan (East Village), Hyatt Union Square New York is minutes from Webster Hall and Union Square. This 4-star hotel is close to New York University and Empire State Building.Rooms Make yourself at home in one of the 178 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.Amenities Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.Dining Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar\/lounge.Business, Other Amenities Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo\/town car service. Self parking (subject to charges) is available onsite.<\/p>\n","location_short_description":"","location_long_description":"<p>Situated just blocks from Union Square Park, this hotel is close to trendy consignment shops and restaurants serving a variety of cuisines. Make sure to check out Strand Bookstore within the same block. Find your way to the popular New York tourist attractions or other famous New York neighborhoods via the subway, the closest stop is a 7-minute walk from the hotel.<\/p>","why_we_like_it":"<p>This hotel puts a New York twist on your standard Hyatt with a classy bar, an in-house restaurant serving seasonally-inspired dishes, and on-site salon\/spa.<\/p>\n","staff_pick":"","why_we_like_it_list":["This hotel has the dependability of your standard Hyatt with a fun New York twist","Eat breakfast or dinner at Bowery Road, which serves seasonally-inspired dishes","The on-site bar, The Library of Distilled Spirits, serves more than 700 spirits","Treat yourself to a massage, facial, or manicure at Red Door Spa and Salon","Bike rentals are available seasonally, take one and explore the town"],"what_you_need_to_know":["The hotel has blackout curtains, which help you get a good night's sleep","There is a 24\/7 fitness center and the concierge can provide outdoor running routes","Though part of a 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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.