Property Amenities

Property services

  • Pets allowed
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Express check-in
  • Express check-out
  • Multilingual staff
  • Smoke-free property
  • Free newspapers in lobby
  • Tours/ticket assistance

Food and drink

  • Bar/lounge
  • Restaurant
  • Wedding services
  • Breakfast available (surcharge)


  • Self parking (surcharge)
  • Valet parking (surcharge)

Shuttles and transportation

  • Limo or town car service available

Business services

  • 24-hour business center
  • Computer station


  • 24-hour fitness facilities

In-Room Amenities


  • Turndown service
  • Free newspaper
  • Daily housekeeping


  • Air conditioning
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)


  • Bathrobes
  • Hair dryer

Media and electronics

  • Free WiFi
  • iPod docking station
  • Pay movies
  • Flat-panel TV
  • Premium TV channels
  • Satellite TV service

Bedding and linens

  • Premium bedding
  • Down comforter

Food and drink

  • Minibar


Hyatt Union Square New York

2,399 Reviews #217 of 528 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible
  • GreenLeader Silver level

Recent Reviews

S A M wrote a review on March 13, 2023 West Chester, Pennsylvania
Trip Type: Family

Continues the downward slide into mediocrity

With the exception of housekeeping, none of the employees seemed to know how to do their job, nor did they care. The doorman watched a woman struggle through two sets of doors and never thought to...
Elle O wrote a review on March 10, 2023 Waterloo, Canada
Trip Type:

BEWARE travellers if you are coming for a special occasion

The hotel gave up a suite that we reserved months in advanced that was meant for a wedding venue without informing us. When the bride broke down and cried at the lobby they did not offer any solution...
Familletasse wrote a review on March 05, 2023 Sainte-Therese, Canada
Trip Type: Family

Outstanding stay and great location

Our check in was swift, the room was outstanding, not big but just great. Would have liked a fridge in the room though. The view was great from the 11th floor and the overall service was up to par...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.