Horrible Experience
The worst experience ever! Here’s why: paid for the parking pass-when I arrived no bellman was available to help with bags(was told he was on break); paid for junior suite yet gave me a standard room...
Major Disappointment
Major disappointment from previous stays here. They've closed the rooftop bars/restaurants AND the lobby bar/restaurant. No warnings of that on the web site or at booking, which is slimy at best...
bad experience
unfriendly staff. Cooling system not working and hotel manager didn't care.
hotel overall very nice, room very nice
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.