Worst service imaginable - manager full of ...
The staff is rude and doesn't care about inquiries regarding error in the room.
When we approached the staff, they were completely indifferent and just said, we'll look into it. We had booked a room...
Great Staff, Excellent Rooms and Very Convenient (Hotel & Location)
Very nice hotel and spacious rooms for New York !. The kitchen was great and the bathroom had an excellent shower.
Another great feature of this hotel, if you are on a long trip, are the public...
Fix your bathroom
Dangerous shower. The water doesn’t flow because of a slope. Almost no water on the kitchen. AC very noisy. Breakfast is correct - location is excellent - nice kitchenette- staff is nice. But I will...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and gift shops\/newsstands.Dining Grab a bite from a snack bar\/deli serving guests of Element New York Times Square West. Mingle with other guests at a complimentary reception, held on select days.Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and dry cleaning\/laundry services. Self parking (subject to charges) is available onsite.<\/p>\n","location_short_description":"","location_long_description":"<p>Just outside the south end of Times Square and the Theatre District, this hotel is surrounded by the attractions of both Hell\u2019s Kitchen and the Garment District. 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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.