Property Amenities


  • Fitness facilities

Property services

  • Laundry facilities
  • Coffee/tea in common areas
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • ATM/banking
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Free reception

Business services

  • Business center
  • Computer station

Food and drink

  • Free breakfast
  • Coffee/tea in common areas
  • Snack bar/deli


  • Self parking (surcharge)

In-Room Amenities


  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower only
  • Rainfall showerhead

Media and electronics

  • DVD player
  • Cable TV service
  • Free WiFi
  • Free local calls
  • Premium TV channels
  • LCD TV

Food and drink

  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher


  • Free toiletries
  • Hair dryer


  • Daily housekeeping

Bedding and linens

  • Pillowtop mattress


Element New York Times Square West

5,460 Reviews #389 of 544 hotels in New York City

TripAdvisor Traveler Rating

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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Recent Reviews

Rebeka M wrote a review on December 02, 2023
Trip Type: Family

Everything was broken, the elevators, our room lock, the water was not on when we arrived and spit brown for 24 hours!!!

Everything was broken, this is not a Marriott experience! We walked down 22 flights for breakfast each morning because 2 of the 3 elevators did not work, water was off when we arrived and we were...
NorthStar50202627441 wrote a review on November 30, 2023
Trip Type:

Felt like a hostel, not in a good way

As a loyal Marriott Bonvoy patron, this is the worst property I’ve ever stayed at. I booked a two night stay, but left after the first night to move to the Sheraton Times Square. The room had holes...
F3553RNbettys wrote a review on November 13, 2023
Trip Type: Couples

The Element Hotel

I feel that it is necessary to express my feelings about this hotel. I am a native New Yorker but this time I chose to stay in a hotel in the city. Before my trip I read some reviews that weren’t...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.