Property Amenities


  • Fitness facilities

Property services

  • Laundry facilities
  • Coffee/tea in common areas
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • ATM/banking
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Free reception

Business services

  • Business center
  • Computer station

Food and drink

  • Free breakfast
  • Coffee/tea in common areas
  • Snack bar/deli


  • Self parking (surcharge)

In-Room Amenities


  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower only
  • Rainfall showerhead

Media and electronics

  • DVD player
  • Cable TV service
  • Free WiFi
  • Free local calls
  • Premium TV channels
  • LCD TV

Food and drink

  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher


  • Free toiletries
  • Hair dryer


  • Daily housekeeping

Bedding and linens

  • Pillowtop mattress


Element New York Times Square West

5,389 Reviews #387 of 528 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
  • Very Good
  • Average
  • Poor
  • Terrible
  • GreenLeader Silver level

Recent Reviews

G186UFjohnl wrote a review on February 27, 2023
Trip Type: Family

Horrible experience

Didn't have hot water in our room for 3 of the 4 nights we stayed. Reported it to the front desk and management multiple times and no, zero response. Management doesn't care. Restaurant area...
Matthew L wrote a review on February 20, 2023
Trip Type:

Skip it.

FIGURE. OUT. YOUR ELEVATOR. SITUATION. If it takes 20 mins to go up to room or down to lobby, you need to reconsider your ability to manage a property of this size. Same goes for your cafe space...
Ash C wrote a review on February 19, 2023
Trip Type:

Great hotel

Great hotel! Very affordable given the amazing location. Very clean and the staff are very friendly, always say hello to you. The breakfast included makes the mornings so much easier. Highly...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.