Element New York Times Square West

Times Square/Theater District Brand Hotel
Element New York Times Square West #369 of 527 hotels in New York City #369 of 527 hotels in New York City
Star ratings explained
311 West 39th Street New York, NY 10018

Why we like it

  • Rooms come equipped with kitchenettes, ideal for a longer stay
  • Complimentary breakfast includes eggs, sausage, bagels, and more
  • Grab a glass of wine or beer at the free happy hour, hosted Monday through Thursday
  • Implements eco-friendly initiatives including water-efficient faucets and Energy Star rated appliances
  • Gaze out at the phenomenal view of the city from the rooftop patio

What you need to know

  • There is a 24-hour market and grocery delivery available so you can make use of your kitchen
  • Rent out bikes from the front desk on nice days to easily explore the city
  • Ditch the chaos of a room key, there are options to open your door with your phone
  • Parking is available across the street for $40-$60

Popular NYC Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Restaurant On-site Bar Free WiFi Rooftop Bar Smoke Free

Location

Just outside the south end of Times Square and the Theatre District, this hotel is surrounded by the attractions of both Hell’s Kitchen and the Garment District. Walk a mile to the Intrepid Sea, Air, & Space Museum, which is housed aboard a 1943 aircraft carrier or head to the Broadway Theaters along 7th and 8th Avenues.

Property Amenities

Activities

  • Fitness facilities

Property services

  • Laundry facilities
  • Coffee/tea in common areas
  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • 24-hour front desk
  • Multilingual staff
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas
  • ATM/banking
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Free reception

Business services

  • Business center
  • Computer station

Food and drink

  • Free breakfast
  • Coffee/tea in common areas
  • Snack bar/deli

Parking

  • Self parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Blackout drapes/curtains
  • Shower only
  • Rainfall showerhead

Media and electronics

  • DVD player
  • Cable TV service
  • Free WiFi
  • Free local calls
  • Premium TV channels
  • LCD TV

Food and drink

  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
  • Dishwasher

Bathroom

  • Free toiletries
  • Hair dryer

Services

  • Daily housekeeping

Bedding and linens

  • Pillowtop mattress

Reviews

Element New York Times Square West

5,248 Reviews #369 of 527 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    1840
  • Very Good
    2088
  • Average
    702
  • Poor
    340
  • Terrible
    278
  • GreenLeader Silver level

Recent Reviews

Chloeanticouni wrote a review on October 14, 2021
Trip Type: Friends getaway

WORST experience with any hotel I’ve ever had. Literally had to call front desk about a different problem every day.

Where to even start, oh my god. Weeks prior to my trip, I had called this hotel to make sure I would be able to check in as most places in NYC require you to be 21 and I am a few months away from my...
nicsanon wrote a review on October 14, 2021 San Francisco, CA
Trip Type: Business

Oof, there's a lot wrong here...

Some of the issue here are usual, minor annoyance or cosmetic things that as a regular traveler you just get over: - lingering smoke/pot smell, -banged up walls, -worn towels, ripped/worn bedding...
teepe54 wrote a review on October 11, 2021 Mountainside, New Jersey
Trip Type: Friends getaway

Good Location and a Good Experience

We are two aged 50 + women and were in the city for three nights for New York Comic Con. And no, we didn’t wear costumes :) We found this hotel perfectly located for the Javits Center and would...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.