Rude front desk agent down righ nasty
Rude front desk agent, I have there many times and never was treated like that front desk lady. Came in said Good
Morning and she did not reply and proceeded to tell me My ID had to match my credit...
Great location but tired hotel even by nyc standards.
Staff were very pleasant throughout my 3 night stay. The hotel has seen better days. When I was there they were replacing all the TVs in the rooms which is good but I did think they would be better...
Yet another superb stay
Not long back from a 2 week trip to New York City (mid-November to early December) and once again I stayed at the Candlewood Suites Times Square; I've stayed here several times now and for me this is...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.