Musty, Moldy and Hot
Our room on the 12th floor smelled musty and moldy. The air conditioning did not work well at all and we were very uncomfortable. The smell was just terrible. We contacted the front desk to have...
Great location, quiet and amazing staff
Great location, staff and reasonably priced. We stayed 3 nights with our family and I was very impressed. The bell staff was superb, and helped arrange seamless airport transfer ride. The front desk...
DO NOT USE VALET!! Poor customer service!
We’ve now been waiting 2 hours to receive our car from valet. Yesterday they told us 45 mins, this morning we were told 1 1/2 hours. Front desk not helpful. Manager is going to walk us to the parking...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.