This hotel stands squarely behind the Marriott name in both quality and service
Has the best views of Times Square, look directly down into the hustle and bustle
A revolving restaurant and lounge on the top floors is a unique must-see
Rooms are large, comfortable, and well-furnished
Luxurious without being fussy
What you need to know
The interior elevators are glass, enjoy a high-rise view during your ride
This location is one of the most popular, and busy, in midtown
The city might never sleep, but lower-floor venues close at midnight here
The concierge lounge is a luxe place to people-watch
In unit sofa beds increase sleeping capacity
Popular NYC Features
Walk to Times SquareWalk to Central ParkFree BreakfastOn-site RestaurantOn-site BarFree WiFiRooftop BarSmoke Free
Location
Along with Times Square, this majestic hotel is literally at the center of New York. Enjoy the glitz and glamour of Broadway, play the tourist on the Square, or grab a ride to anywhere in Manhattan from this perfectly-situated hotel. Rockefeller Center Station, two blocks away, will be your go-to subway stop.
Distance to Times Square: 0.3 mile
Distance to Central Park: 1.2 mile
Rooms
Deluxe Room, 1 King Bed with Sofa bed (sleeps 3)
Bedding: 1 King And 1 Sofa Bed
Room Type: Hotel Room
388 sq feet (36 sq meters)Internet - WiFi and wired Internet access Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker, room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Sofa bed, safe, and free newspaper; cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
388-sq-foot (36-sq-meter) room with city viewsInternet - WiFi and wired Internet access Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker, room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Sofa bed, safe, and free newspaper; cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
Premier Room, 1 King Bed with Sofa bed, Corner (sleeps 4)
Bedding: 1 King And 1 Sofa Bed
Room Type: Hotel Room
484 sq feet (45 sq meters)Internet - WiFi and wired Internet access Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker, room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Sofa bed, safe, and free newspaper; cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
385 sq feet (36 sq meters)Internet - WiFi and wired Internet access Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker, room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Sofa bed, safe, and free newspaper; cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
Superior Room, Multiple Beds, View (Times Square) (sleeps 4)
Bedding: 2 Double And 1 Sofa Bed
Room Type: Hotel Room
385-sq-foot (36-sq-meter) room with city viewsInternet - WiFi and wired Internet access Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker, room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Sofa bed, safe, and free newspaper; cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
732 sq feet (68 sq meters)Internet - WiFi and wired Internet access Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker, room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Sofa bed, safe, and free newspaper; cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
721 sq feet (67 sq meters)Internet - WiFi and wired Internet access Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker, room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Sofa bed, safe, and free newspaper; cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
732 sq feet (68 sq meters)Internet - WiFi and wired Internet access Entertainment - 55-inch Smart TV with premium channels and NetflixFood & Drink - Coffee/tea maker, room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Sofa bed, safe, and free newspaper; cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
13,064 Reviews
#268 of 510 hotels in New York City
TripAdvisor Traveler Rating
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Excellent
5916
Very Good
4549
Average
1558
Poor
587
Terrible
454
GreenLeader
Bronze level
Recent Reviews
traveljunkiegirl wrote a review on
January 18, 2020
Washington, DC
Trip Type: Business
Rooms
Cleanliness
Service
Not impressed
Check in was a nightmare. There was a long line and only one clerk helping out non- Marriott Bonvoy status, My husband, who I was not not traveling with has with, has a high status. So I proceed to Bonvoy status line, where while they did check me in told me I shouldn't have been in the much shorter status line, as my husband was not on the reservation. Elevators were always packed and had a long wait. Room was a typical Marriott room, but expect more for the $600 nightly rate. Bathroom had some updates, but had original bathtub and tile. They did not provide a room bill, like most hotels under the door prior to check out, but because the check in/ check line was so long I opted for telephone check and had to call twice to obtain my bill. For the price, there are better properties in mid-town to stay in.
fly78guy201 wrote a review on
January 17, 2020
Cherry Hill, New Jersey
Trip Type: Family
Excellent Marriott Property!
Excellent customer service, This hotel is a well oiled machine!The rooms are spacious and clean! Housekeeping was very quiet and I was extremely comfortable in my room! Definitely recommend this for your NYC area business trip,BroadwayShow,or just to take in the majesty of the city. The rooms could be renovated. We had a wonderful view from our Times Square Room!
TeamMarriott, Guest Relations Manager at New York Marriott Marquis, responded to this review
Dear fly78guy201,
We are thrilled that the New York Marriott Marquis exceeded your expectations for an outstanding stay. Thank you for letting us know you were impressed with the great service provided by our associates, as well as your clean, comfortable accommodations with beautiful views of Times Square. We are also happy our prime location was ideal for exploring all that our exciting city has to offer! We are grateful for your kind recommendation, and we look forward to welcoming you back soon.
Gabby Roque
Guest Relations Manager
Fun_Fan1729 wrote a review on
January 17, 2020
Frisco, Texas
Trip Type: Family
Wonderful hotel
Absolutely awesome location. Right in the middle of Broadway and walking distance to many shows and activities. Amenities are great including fitness and restaurant/bars. Recommend if bonvoy member ask for room on side with lounge. Lounge is great!
TeamMarriott, Guest Relations Manager at New York Marriott Marquis, responded to this review
Dear Fun_Fan1729,
Thank you for staying at the New York Marriott Marquis. As you rightly said, we are situated right in the heart of Times Square, which gives our guests' an effortless way to explore the sights and sounds of New York, and we are glad you loved it. Your praises about our excellent amenities are a pleasure to read and are happy that you enjoyed your experience at our lounge. We are grateful for your feedback and look forward to welcoming you back soon.
Gabby Roque
Guest Relations Manager
sladana wrote a review on
January 17, 2020
Washington DC, District of Columbia
Trip Type:
Sleep Quality
Location
Service
cannot deal with the crowded elevators
I have stayed at this hotel at least three times now. It has been a combination of business or meeting friends. In other words, I have not chosen this hotel myself. If you are claustrophobic or impatient, dealing with the elevators is a nightmare. It takes multiple missed elevators before you can actually get on one. They are extremely packed and if you have luggage, it is very awkward. If you attempt to get on an elevator when people are heading to the theatre or returning from a show, good luck. Also if you need to leave your baggage with the porters when checking out of the hotel, the line for this is extremely long and time consuming. I will say that retrieving the baggage in the driveway area outside was very easy. The accommodations themselves were fine, as was housekeeping. However, the elevators are the deciding factor and I will avoid staying here again.
TeamMarriott, Manager at New York Marriott Marquis, responded to this review
Dear Sladana
We apologize that you experienced delays in waiting for the elevators and any inconvenience this caused. During our peak travel times, the elevators take a little longer due to higher demand, similar to rush hour traffic. We appreciate knowing what would have made your stay better, and we hope to serve you again whenever your travels bring you back to the Big Apple.
Gabby Roque
Guest Relations Manager
palomab701 wrote a review on
January 12, 2020
Asuncion, Paraguay
Trip Type: Family
Would not recommend .
I chose this hotel for my stay in nyc because of its location only, which is great that’s why I’m giving it 2 stars.
Check in and check out was really slow. Check in was supposed to be at 4pm and our rooms weren’t even ready yet.
Our rooms were never cleaned, only once in a 5 day stay. I had to call front desk and even went down and talked to them in order to get my room cleaned, it didn’t work. People on my floor started leaving their dirty towels on the hallway as a form of protest.
We had a 30usd voucher to use at the bar every day of our stay. The bar service was slow and waitresses were rude. Not a very nice way to spend the evening.
TeamMarriott, Manager at New York Marriott Marquis, responded to this review
Dear palomab701,
Thank you for being our valued guest and taking the time to share about your stay. We are passionate about providing warm, inspired service; therefore we want to extend our apologies for the issues that you experienced with housekeeping. We regret that your room was not properly maintained during your stay. This is not the type of service that you should expect from us and we are sorry that we let you down.
We regret as well that the service that you received in the bar was not welcoming and left you with a disappointing evening. We have shared your comments with our food and beverage team who will immediately address this with our associates.
We hope that you will give us another chance to redeem ourselves the next time you are in our area.
Gabby Roque
Guest Relations Manager
Policies
Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.
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