New York Marriott Marquis

Midtown Convention Hotel
New York Marriott Marquis #268 of 510 hotels in New York City #268 of 510 hotels in New York City
Star ratings explained
1535 Broadway New York, NY 10036

Why we like it

  • This hotel stands squarely behind the Marriott name in both quality and service
  • Has the best views of Times Square, look directly down into the hustle and bustle
  • A revolving restaurant and lounge on the top floors is a unique must-see
  • Rooms are large, comfortable, and well-furnished
  • Luxurious without being fussy

What you need to know

  • The interior elevators are glass, enjoy a high-rise view during your ride
  • This location is one of the most popular, and busy, in midtown
  • The city might never sleep, but lower-floor venues close at midnight here
  • The concierge lounge is a luxe place to people-watch
  • In unit sofa beds increase sleeping capacity

Popular NYC Features

Walk to Times Square Walk to Central Park Free Breakfast On-site Restaurant On-site Bar Free WiFi Rooftop Bar Smoke Free

Location

Along with Times Square, this majestic hotel is literally at the center of New York. Enjoy the glitz and glamour of Broadway, play the tourist on the Square, or grab a ride to anywhere in Manhattan from this perfectly-situated hotel. Rockefeller Center Station, two blocks away, will be your go-to subway stop.

  • Distance to Times Square: 0.3 mile
  • Distance to Central Park: 1.2 mile

Property Amenities

Business services

  • Conference center
  • Business center

Food and drink

  • Bar/lounge
  • Wedding services
  • Breakfast available (surcharge)
  • Coffee shop or cafe
  • Snack bar/deli

Property services

  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Smoke-free property
  • ATM/banking
  • Gift shops or newsstand
  • Conference space
  • Free newspapers in lobby

Activities

  • Shopping on site
  • 24-hour health club

Shuttles and transportation

  • Limo or Town Car service available

Parking

  • Valet parking (surcharge)

In-Room Amenities

Features

  • Air conditioning
  • In-room safe
  • Iron/ironing board
  • Desk
  • Private bathroom
  • Shower/tub combination

Media and electronics

  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels

Services

  • Free newspaper
  • Daily housekeeping

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Bedding and linens

  • Premium bedding
  • Sofa bed

Reviews

New York Marriott Marquis

13,064 Reviews #268 of 510 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    5916
  • Very Good
    4549
  • Average
    1558
  • Poor
    587
  • Terrible
    454
  • GreenLeader Bronze level

Recent Reviews

traveljunkiegirl wrote a review on January 18, 2020 Washington, DC
Trip Type: Business
  • Rooms
  • Cleanliness
  • Service

Not impressed

Check in was a nightmare. There was a long line and only one clerk helping out non- Marriott Bonvoy status, My husband, who I was not not traveling with has with, has a high status. So I proceed to Bonvoy status line, where while they did check me in told me I shouldn't have been in the much shorter status line, as my husband was not on the reservation. Elevators were always packed and had a long wait. Room was a typical Marriott room, but expect more for the $600 nightly rate. Bathroom had some updates, but had original bathtub and tile. They did not provide a room bill, like most hotels under the door prior to check out, but because the check in/ check line was so long I opted for telephone check and had to call twice to obtain my bill. For the price, there are better properties in mid-town to stay in.
fly78guy201 wrote a review on January 17, 2020 Cherry Hill, New Jersey
Trip Type: Family

Excellent Marriott Property!

Excellent customer service, This hotel is a well oiled machine!The rooms are spacious and clean! Housekeeping was very quiet and I was extremely comfortable in my room! Definitely recommend this for your NYC area business trip,BroadwayShow,or just to take in the majesty of the city. The rooms could be renovated. We had a wonderful view from our Times Square Room!

TeamMarriott, Guest Relations Manager at New York Marriott Marquis, responded to this review

Dear fly78guy201, We are thrilled that the New York Marriott Marquis exceeded your expectations for an outstanding stay. Thank you for letting us know you were impressed with the great service provided by our associates, as well as your clean, comfortable accommodations with beautiful views of Times Square. We are also happy our prime location was ideal for exploring all that our exciting city has to offer! We are grateful for your kind recommendation, and we look forward to welcoming you back soon. Gabby Roque Guest Relations Manager

Fun_Fan1729 wrote a review on January 17, 2020 Frisco, Texas
Trip Type: Family

Wonderful hotel

Absolutely awesome location. Right in the middle of Broadway and walking distance to many shows and activities. Amenities are great including fitness and restaurant/bars. Recommend if bonvoy member ask for room on side with lounge. Lounge is great!

TeamMarriott, Guest Relations Manager at New York Marriott Marquis, responded to this review

Dear Fun_Fan1729, Thank you for staying at the New York Marriott Marquis. As you rightly said, we are situated right in the heart of Times Square, which gives our guests' an effortless way to explore the sights and sounds of New York, and we are glad you loved it. Your praises about our excellent amenities are a pleasure to read and are happy that you enjoyed your experience at our lounge. We are grateful for your feedback and look forward to welcoming you back soon. Gabby Roque Guest Relations Manager

sladana wrote a review on January 17, 2020 Washington DC, District of Columbia
Trip Type:
  • Sleep Quality
  • Location
  • Service

cannot deal with the crowded elevators

I have stayed at this hotel at least three times now. It has been a combination of business or meeting friends. In other words, I have not chosen this hotel myself. If you are claustrophobic or impatient, dealing with the elevators is a nightmare. It takes multiple missed elevators before you can actually get on one. They are extremely packed and if you have luggage, it is very awkward. If you attempt to get on an elevator when people are heading to the theatre or returning from a show, good luck. Also if you need to leave your baggage with the porters when checking out of the hotel, the line for this is extremely long and time consuming. I will say that retrieving the baggage in the driveway area outside was very easy. The accommodations themselves were fine, as was housekeeping. However, the elevators are the deciding factor and I will avoid staying here again.

TeamMarriott, Manager at New York Marriott Marquis, responded to this review

Dear Sladana We apologize that you experienced delays in waiting for the elevators and any inconvenience this caused. During our peak travel times, the elevators take a little longer due to higher demand, similar to rush hour traffic. We appreciate knowing what would have made your stay better, and we hope to serve you again whenever your travels bring you back to the Big Apple. Gabby Roque Guest Relations Manager

palomab701 wrote a review on January 12, 2020 Asuncion, Paraguay
Trip Type: Family

Would not recommend .

I chose this hotel for my stay in nyc because of its location only, which is great that’s why I’m giving it 2 stars. Check in and check out was really slow. Check in was supposed to be at 4pm and our rooms weren’t even ready yet. Our rooms were never cleaned, only once in a 5 day stay. I had to call front desk and even went down and talked to them in order to get my room cleaned, it didn’t work. People on my floor started leaving their dirty towels on the hallway as a form of protest. We had a 30usd voucher to use at the bar every day of our stay. The bar service was slow and waitresses were rude. Not a very nice way to spend the evening.

TeamMarriott, Manager at New York Marriott Marquis, responded to this review

Dear palomab701, Thank you for being our valued guest and taking the time to share about your stay. We are passionate about providing warm, inspired service; therefore we want to extend our apologies for the issues that you experienced with housekeeping. We regret that your room was not properly maintained during your stay. This is not the type of service that you should expect from us and we are sorry that we let you down. We regret as well that the service that you received in the bar was not welcoming and left you with a disappointing evening. We have shared your comments with our food and beverage team who will immediately address this with our associates. We hope that you will give us another chance to redeem ourselves the next time you are in our area. Gabby Roque Guest Relations Manager

Policies

Deposit and cancellation policies vary by type of room. Please see policy information upon selection of room type.