Property Amenities

Property services

  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Smoke-free property
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Free reception
  • Air-conditioned public areas
  • Children allowed
  • Families welcome
  • Pets allowed

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

Activities

  • 24-hour fitness facilities
  • Fitness equipment
  • Fitness facilities

Internet access in public areas

  • Wireless internet

Business services

  • Conference center

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • AM/FM alarm clock radio
  • Bathtub or shower
  • Desk chair
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Smoke alarms in rooms

Services

  • Turndown service
  • Free newspaper
  • Daily housekeeping

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels
  • LCD TV
  • Free WiFi
  • Free wired high-speed Internet
  • Television

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Toilet
  • Towels provided

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Frette Italian sheets
  • Linens provided

Food and drink

  • Minibar
  • Coffeemaker

Reviews

The Muse New York

3,896 Reviews #127 of 544 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2472
  • Very Good
    954
  • Average
    275
  • Poor
    126
  • Terrible
    69

Recent Reviews

edwarda350 wrote a review on March 15, 2024
Trip Type: Couples

We Are Not A-Muse-d

The Muse is renovated old building just outside Times Square. And it is quiet for its convenient-to-everything location. While the hotel is thoroughly updated with attractive trim and fixtures, the...
Excursion53496791096 wrote a review on March 08, 2024 Clarks Beach, New Zealand
Trip Type: Family

Outstanding experience!

We spent 4 nights at the Muse over Christmas and it was outstanding! It was our first time in NYC and we couldn't have asked for better experience. The rooms are stunning and spacious, the staff are...
Departure56820784659 wrote a review on March 03, 2024
Trip Type:

The best hotel in time square!

I have stayed at 5 different hotels in the time square area over the past 20 years. Each of them had one or two perks and several drawbacks. I found "Muse" through my Southwest Airlines app and it...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.