Property Amenities

Property services

  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Smoke-free property
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Free reception
  • Air-conditioned public areas
  • Children allowed
  • Families welcome
  • Pets allowed

Shuttles and transportation

  • Limo or town car service available

Parking

  • Valet parking (surcharge)

Activities

  • 24-hour fitness facilities
  • Fitness equipment
  • Fitness facilities

Internet access in public areas

  • Wireless internet

Business services

  • Conference center

In-Room Amenities

Features

  • Air conditioning
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • AM/FM alarm clock radio
  • Bathtub or shower
  • Desk chair
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Smoke alarms in rooms

Services

  • Turndown service
  • Free newspaper
  • Daily housekeeping

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels
  • LCD TV
  • Free WiFi
  • Free wired high-speed Internet
  • Television

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Toilet
  • Towels provided

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Frette Italian sheets
  • Linens provided

Food and drink

  • Minibar
  • Coffeemaker

Reviews

The Muse New York

3,903 Reviews #123 of 557 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2478
  • Very Good
    954
  • Average
    276
  • Poor
    126
  • Terrible
    69

Recent Reviews

Sadeyali wrote a review on April 19, 2024 Miami, Florida
Trip Type:

Best stay!

This hotel is one of my favorite in NYC! Steps away from Times Square are near many restaurants. The staff was super kind and the rooms are spacious!
Cubs wrote a review on April 19, 2024 Houston, Texas
Trip Type:

Value for money gem

This is probably my fourth stay at The Muse during the last four years. I think it offers great value for money in the heart of Times Square and the theatre district but yet you’re tucked away. The...
leaafrts wrote a review on April 18, 2024
Trip Type:

Excellent stay at Hotel The Muse in Times Square

I recently stayed at The Muse Hotel during my trip to New York and am delighted to share my positive experience. Located in the heart of Times Square, this hotel is simply stunning. The rooms are...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.