Property Amenities

Property services

  • Luggage storage
  • Porter/bellhop
  • Concierge services
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • 24-hour front desk
  • Multilingual staff
  • Smoke-free property
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Free reception
  • Air-conditioned public areas
  • Children allowed
  • Families welcome
  • Pets allowed

Shuttles and transportation

  • Limo or town car service available


  • Valet parking (surcharge)


  • 24-hour fitness facilities
  • Fitness equipment
  • Fitness facilities

Internet access in public areas

  • Wireless internet

Business services

  • Conference center

In-Room Amenities


  • Air conditioning
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • AM/FM alarm clock radio
  • Bathtub or shower
  • Desk chair
  • Heating
  • In-room climate (air conditioning)
  • In-room climate control (heating)
  • In-room safe
  • Smoke alarms in rooms

Media and electronics

  • DVD player
  • WiFi (surcharge)
  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels
  • LCD TV
  • Free WiFi
  • Free wired high-speed Internet
  • Television


  • Free newspaper
  • Daily housekeeping
  • Turndown service


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Toilet
  • Towels provided

Bedding and linens

  • Premium bedding
  • Hypo-allergenic bedding available
  • Frette Italian sheets
  • Linens provided

Food and drink

  • Minibar
  • Coffeemaker


The Muse New York

3,792 Reviews #128 of 528 hotels in New York City

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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  • GreenLeader GreenPartner

Recent Reviews

N7409YUrichardr wrote a review on March 11, 2023
Trip Type: Couples

Valentine’s Day

Cilenny at the Muse checked us in. Her attention to our needs and details helped give us an elevated experience. My girlfriend and I stayed in the PH with the roof deck and enjoyed the jaw dropping...
792missyd wrote a review on March 11, 2023
Trip Type: Family

Perfect staycation with the family

My parter, my daughter and I stayed in February as a short family night in the city. We had a beautiful room and it was so warm and cozy. The concierge was so lovely and attentive. The valet service...
Fabiola A wrote a review on March 11, 2023
Trip Type:

Warm and cozy!! perfect getaway

Highly recommend this place. Great location, near Time square. (Perfect if you’re looking to hang out and tour the city) excellent service, check in was smooth and the hotel staff were so incredibly...


Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.