Bad customer service stil waiting for my refund from 3 overcharges we had, not small amounts.
Do not stay here. I was overcharged twice and my mum once and we are still trying to get money back. I have a dispute with my bank but have had to block the card so is causing financial issues. They...
Very comfortable
The bed was super cozy and the room was exceptionally clean. The location was perfect as it was close to grand central and in the middle time square. There were plenty of restaurants close by. We...
nice renovated, clean hotel. thank you ALAM for making the stay great!
Great new, clean hotel, very central located and easy to get to things. I stayed in September. Special thanks to ALAM! He was very nice, supportive and helped me to have a great stay. I needed to...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.